"Ukiyoe Immersive Art Museum GINZA" Manager

Opening in spring 2027 in Ginza, Tokyo, the "Ukiyoe Immersive Art Museum GINZA" is the first permanent venue and the culmination of the "Ukiyoe Immersive Art Exhibition", an immersive art exhibition that has drawn a cumulative audience of more than 500,000 people across nine cities in Japan and overseas. Built on more than 300 works by world-renowned ukiyo-e masters including Katsushika Hokusai, Utagawa Kuniyoshi, Utagawa Hiroshige, Kitagawa Utamaro, Toshusai Sharaku and Utagawa Kunisada, it is an immersive digital art museum where a new kind of digital art, created with cutting-edge 3DCG animation and projection mapping, can be experienced across eight themed three-dimensional projection spaces.

Official website: https://www.ukiyoeimmersiveart.com/ginza

About "Ukiyoe Immersive Art Museum GINZA"

• Name: Ukiyoe Immersive Art Museum GINZA

• Opening: Spring 2027 (planned). Details to be announced.

• Location: Inside a commercial facility in Ginza, Chuo-ku, Tokyo. Details to be announced.

• Opening hours: 10:00-20:00, last admission 19:00 (planned)

• Closing days: In accordance with the closing days of the facility

• Planning and production / supervision: HITOHATA, TV Aichi (ukiyo-e and Edo culture supervision: Masumi Horiguchi)

Position Summary

• Employment type: COMPANY MEMBER (Regular Staff)

• Field: Museum

• Base: Tokyo Office

• Application deadline: Sunday, October 11, 2026

• Base salary: From JPY 252,800 per month (with additions for experience and skills), plus an overtime allowance for actual hours worked

Job Description

The Manager role combines work at the museum with work at the office. At the museum you manage overall operations and lead the staff team; at the office you take on Planner / Marketer / Manager duties such as visitor outreach, PR and the management of business figures. During the pre-opening preparation period you will work at the Tokyo Office on preparations for the opening.

Museum-based work: Manager

You will be involved from the pre-opening preparations through to daily operations, taking comprehensive responsibility for running the museum and managing its staff.

Mission: Support the operating foundation of the museum from both the floor and the office. Maximize the value of the experience and business results through staff management, the management and analysis of business figures, and the planning and running of visitor outreach and promotions.

• Overall management of museum operations: designing visitor flow, managing admissions and crowding, safety management and emergency response, and acting as the final point of escalation for visitor issues

• Recruiting, scheduling, training and managing ASSOCIATE MEMBER (part-time) staff, and creating work manuals

• Improving operations based on the aggregation and analysis of visitor surveys and admission data; PR, advertising, website operation and social media operation

• Managing business figures such as visitor numbers and sales; planning and running visitor outreach and promotions; sales and liaison with groups, travel agencies and media; product planning and purchasing management for the museum shop

• Pre-opening preparation and opening duties, and post-closing closing duties, sales reconciliation and upkeep of the facility

• Hosting groups, school trips and inbound tours, and handling VIPs, media coverage and official visits

• Appearing in photo and video shoots for publicity and recruitment communication (including serving and appearing in uniform or in Japanese dress such as kimono or yukata)

Pre-opening preparation period: based at the Tokyo Office, you will design the operating structure and operations, prepare in-house manuals and the shift system, plan the recruitment and training of ASSOCIATE MEMBER (part-time) staff, draw up visitor outreach and PR plans, and take part in on-site training at exhibitions and facilities in Japan and overseas.

Required Skills

• Hospitality that gives visitors both reassurance and excitement, and careful customer service and communication skills

• Autonomy, initiative and a sense of responsibility for protecting quality and safety on site

• A management mindset for bringing a team together and running a facility, together with cooperativeness and a proactive attitude

• Interest in projection mapping, immersive art museums and immersive shows (no experience required)

• Standard PC skills and AI skills, and basic skills in working with figures and data

Preferred Skills and Qualifications

All of the following are for reference only. No specific experience or qualification is required.

• Experience in customer service or operations at art museums, museums, theme parks or commercial facilities

• Experience in the hotel, bridal, travel or airline industries

• Experience managing part-time staff (recruitment, scheduling, training and so on)

• Experience in visitor outreach, PR, social media operation or event planning

• Experience improving operations through the management of figures such as visitor numbers and sales, or through data analysis

• Language ability such as English or Chinese (any level)

• Knowledge of ukiyo-e, Japanese art, history and culture, or a curator qualification

• Knowledge or experience of kimono and yukata dressing and Japanese dress etiquette

• Experience in sales, cashier work or inventory management

Number of Openings

A small number of positions.

Application Requirements

• Aged 18 or over

• Able to work at "Ukiyoe Immersive Art Museum GINZA" (your current place of residence does not matter; if relocation is required, a relocation allowance of JPY 200,000 is paid)

• Able to work on a shift system that includes Saturdays, Sundays, public holidays and the year-end and New Year period (start and finish times generally fall between 9:00 and 21:00)

• Able to work in the uniform provided by the company. Depending on exhibitions, events or shoots, you may be asked to wear kimono, yukata or other Japanese dress. The company provides the Japanese dress, and you can learn how to put it on after joining.

• Because this role involves contact with visitors, customer service is carried out with your expression, mouth and voice clearly conveyed. We ask for your understanding and cooperation in working without a mask, except when you are unwell, when hygiene requires it, or when the authorities request it.

• Willing to accept that photographs and video taken during work may be used for the publicity, advertising and recruitment communications of our company and related companies, including on websites, social media, brochures, advertising, and in media coverage and appearances. We will let you know the schedule and content of any shoot in advance.

• Able to take part in training and work at the Tokyo Office, the Nagoya Head Office and venues in Japan and overseas during the pre-opening preparation period, including business trips in Japan and overseas

• Willing to accept the possibility of future relocation, secondment or change of role in Japan or overseas, including at different museums and exhibitions. In such cases the decision is made with full consideration of your work situation and family circumstances, and with respect for your wishes.

How to Apply

You can apply either through our entry form or by sending your resume by email. Please choose whichever is more convenient for you.

Applying through the entry form

The details you enter in the form serve as your resume, so there is no need to prepare one separately. You are also welcome to attach a photograph, a portfolio, or a resume file you already have.

Go to the entry form

Applying by email

Please send your resume (any format, 10MB or less) to the following address.

To: recruit@hitohata.jp (HITOHATA, INC. Recruiting)

Deadline: Sunday, October 11, 2026, 23:59

Applications are screened in the order in which documents are submitted. Recruitment may close before the deadline once a successful candidate has been decided.

Example items to include in your resume

• Full name (with reading), date of birth (and your age as of the date of writing), gender, photograph, current address

• Family home address (if you have a family home you can live in), and contact details (email address and mobile phone)

• Education, work history (if any), licenses (with date obtained), qualifications (with date obtained)

• Reason for applying, self-introduction, desired position, and any other personal requests (including circumstances requiring special consideration)

Please apply after agreeing to the HITOHATA, INC. Privacy Policy, which sets out our rules on the handling of personal information.

Selection Process

• Entry (submission of resume)

• Notification of document screening result (by email, within about three weeks of the deadline)

• Aptitude test (SPI3), for candidates who pass document screening

• Interview, held in person at our Tokyo Office or Nagoya Head Office, for candidates who pass document screening

• Work experience or assignment (for example, hands-on work at our office or an event venue, or an assignment completed and submitted on a computer), for candidates who pass the interview

• Final interview

• Job offer

Emails may fail to reach us because of size limits or spam filtering. If you have not heard from us more than three weeks after the deadline, please contact us via the inquiry form.

Interviews are in principle held in person at our Tokyo Office or Nagoya Head Office. Online interviews are available only to candidates living outside the Kanto, Tokai and Kansai regions or outside Japan.

Details of the work experience or assignment will be explained to you according to the role and your circumstances.

Interviews, work experience and assignments may be held more than once depending on your experience, skills and abilities.

Travel costs for the first interview are at your own expense. Travel and accommodation costs for the work experience and final interview are covered by the company.

It can take up to about three months from the closing date or your entry until the final offer or rejection is communicated.

Interviews and communications about selection results are generally conducted in Japanese, although interviews can be conducted partly in English.

Inquiries About This Position

Please email recruit@hitohata.jp. Making an inquiry will not affect your selection either favorably or unfavorably, so please feel free to get in touch with any questions.

Compensation and Benefits

Employment type

COMPANY MEMBER (Regular Staff)

Salary, bonuses and allowances

• Monthly salary from JPY 252,800 (Grade 3, Professional, or above; determined with consideration of experience, skills and achievements)

• [Estimated annual salary] From JPY 4.04 million. Calculated from base salary plus bonuses of 4.0 months (FY2024 actual). Housing allowance and overtime allowances are not included

• [Model annual salary] Approx. JPY 5.16 million (Grade 3, with 28 hours of overtime per month). Monthly pay JPY 341,260 (base salary 252,800 + housing allowance 30,000 + overtime allowances 58,460) x 12 months + bonuses of 4.0 months, JPY 1,011,200 + business-trip per diem JPY 50,000. Overtime allowances are estimated for 28 hours per month (12 hours overtime, 8 hours overtime at late night, 8 hours on non-statutory holidays)

• There is no fixed overtime allowance. Overtime, holiday work and late-night work allowances are paid in full, calculated by the minute, as required by law

• Incentive scheme: incentives based on individual and team results, such as winning proposal and competition projects or meeting visitor-number and sales targets, are paid together with the bonus

• Base salary: from JPY 252,800 per month

• Grade: from Grade 3 (Professional Grade)

• Base salary and grade are determined with consideration of experience, ability and achievements

• Bonuses twice a year (June and December)

• Base salary and grade review once a year (July)

• Housing allowance: JPY 10,000-30,000 depending on your residential area, paid where renting a property in your own name is recognized as necessary

• Commuting expenses covered in full

• Business trip per diem (tax exempt): JPY 2,500 per day, paid for overnight business trips or day trips of eight hours or more, on working days and holidays alike

• Relocation allowance of JPY 200,000 if relocation is required on joining. This applies to both new graduate and mid-career hires, including foreign nationals relocating to Japan from overseas; it is free to use as you wish with no receipts required, and is paid in principle in the month you join.

• Loan of a work PC you can take with you (a MacBook in principle)

• Loan of a full uniform, with cleaning costs covered by the company. Kimono, yukata and other Japanese dress worn at exhibitions and events is also provided by the company.

Working hours, holidays and leave

Museum-based work. A flextime system with no core time applies, with shift work in line with the facility's opening hours. Start and finish times generally fall between 9:00 and 21:00, for example an early shift starting at 9:00 or a late shift finishing at 21:00 (one hour break, eight actual working hours). This includes pre-opening preparation and post-closing closing duties and cleaning.

Office-based work. 10:00-19:00 (one hour break, eight actual working hours), with a flextime system available.

• Museum-based work: approximately two days off per week according to the shift roster, on a rotating basis including Saturdays, Sundays and public holidays

• Office-based work: Saturdays, Sundays, public holidays and the year-end and New Year period (December 29 to January 3) in principle

• 123 days off per year in total across museum and office work

• Annual paid leave: 10 days granted in the first year, six months after joining, increasing by one to two days each subsequent year up to a maximum of 20 days per year

• Leave can be taken as full days, half days or by the hour

• Special leave: three days granted in the first year only, separate from annual paid leave, three months after joining

• Refresh leave: after five years of service, 10 consecutive days of paid leave separate from annual paid leave, granted at the start of the business year and available within that year, and granted again every five years thereafter

• Other leave systems, including maternity leave, childcare leave, family care leave and leave to care for sick children

Probation period

Six months. There is no reduction in salary or allowances during the probation period.

Primary work location

Museum-based work: "Ukiyoe Immersive Art Museum GINZA", inside a commercial facility in Ginza, Chuo-ku, Tokyo

Office-based work: Tokyo Office, Toho Hibiya Building 9F, 1-2-2 Yurakucho, Chiyoda-ku, Tokyo 100-0006 (relocated on October 1, 2026). During the pre-opening preparation period you will train and work at the Tokyo Office and the Nagoya Head Office, and at event venues and permanent facilities in Japan and overseas.

There is a possibility of future relocation, secondment or change of role within Japan, including transfer to other museums or offices.

Other benefits

• Full social insurance: employment insurance, workers' accident compensation insurance, health insurance, employees' pension insurance and nursing care insurance

• Regular health check-up once a year, with optional examination items designated by the company also covered by the company. Optional examinations you request yourself, including women's health screening (breast and cervical cancer screening), full medical check-ups and brain check-ups, are also covered by the company where approved

• Skill development support: books, training, study groups and conference fees, qualification costs and admission to relevant works are subsidized up to JPY 200,000 per person per year (where approved by the company)

• Family support: marriage gift of JPY 50,000; childbirth gift of JPY 50,000 per child; child allowance of JPY 15,000 per month per child, until the end of the fiscal year in which the child turns 18, regardless of dependent status

• Influenza vaccination at the company's expense, on request

• Outside activities such as lectures, writing and presenting your own work are permitted where approved by the company

• Access to the staff cafeteria when working at the museum

• Further benefit programs are being introduced progressively

Training programs

A range of required and optional programs is available, including business etiquette training, logical thinking training, mentor training, communication training, time management training and leadership training.

Q&A

Q. When would I start?

A. Because we are preparing for the opening in spring 2027, we would like you to join as early as possible, but the start date can be adjusted to suit your current employment situation.

Q. What are the working arrangements?

A. You will work on a shift system in line with the opening hours of "Ukiyoe Immersive Art Museum GINZA" (planned as 10:00-20:00). A flextime system with no core time applies, and start and finish times are set generally between 9:00 and 21:00, covering everything from pre-opening preparation to post-closing closing duties and cleaning (an early shift starts at 9:00 and a late shift finishes at 21:00; one hour break, eight actual working hours). Because the museum opens on Saturdays, Sundays, public holidays and over the year-end and New Year period, you will have approximately two days off per week according to the shift roster.

During office-based periods and the pre-opening preparation period, you will train and work at the Tokyo Office, the Nagoya Head Office and event venues and permanent facilities in Japan and overseas, on flextime based around 10:00-19:00 (one hour break, eight actual working hours).

Q. Is there a uniform? Are there rules on clothing and appearance?

A. You will wear the uniform provided by the company when working at the museum, and cleaning costs are covered by the company.

Depending on your position, on exhibitions and events held at the museum and on publicity shoots, you may also be asked to wear kimono, yukata or other Japanese dress. This is part of the presentation unique to a facility that conveys ukiyo-e and Edo culture. Japanese dress is provided by the company, so you do not need to prepare anything, and no experience of dressing in kimono is required.

Because this role involves contact with visitors, we ask that you serve visitors in the galleries with your expression and voice clearly conveyed (except when you are unwell, when it is necessary for hygiene, or when required by the authorities). There are also standards for hairstyle, nails and accessories, from the point of view of the world of the works and of safety.

Clothing for office-based work, the preparation period and business trips is essentially free (office casual), though a suit may be required for events and similar occasions.

Q. Will I appear in publicity photographs and video?

A. Yes. For the publicity of the museum and for recruitment communications, photographs and video of staff at work are taken and may be used on the websites and social media of our company and related companies, and in brochures, advertising, press releases and media coverage. As the Manager is responsible for the museum floor and is also one of the faces of the facility, please understand this point before applying.

We will let you know in advance about the schedule and content of shoots, including whether Japanese dress will be worn. Photographs and video are managed appropriately in accordance with the HITOHATA, INC. Privacy Policy.

Q. When and how are shifts decided?

A. Shifts are decided in principle during the preceding month, taking into account the operating schedule of the facility and the overall balance of work across the team. You can also request specific days off.

Q. Is there late-night work?

A. Regular shifts generally fall between 9:00 and 21:00 in line with the facility's opening hours. The after-hours exhibition changeover and maintenance are handled by the Curator / Presenter track and are not normally part of the Manager role.

Q. Will I also handle customer service and on-site duties?

A. Yes. After the opening your work centers on staff management and running the museum floor, but at busy times and in peak periods you will also handle front-line duties such as reception and guiding visitors. You will also take on office work such as managing business figures including visitor numbers and sales, planning and running visitor outreach and promotions, and improving operations based on the analysis of visitor data. Depending on your results and evaluation, you can also change career to the Curator / Presenter track or to other areas of the Planner / Marketer / Manager track.

Q. What about commuting expenses?

A. Commuting expenses are reimbursed in full at actual cost. Where business travel is involved, a business trip per diem of JPY 2,500 per day is paid separately.

Q. What is the employment type?

A. You will be hired as a COMPANY MEMBER (Regular Staff) with no fixed term of employment.

The first six months from your start date are a probation period, but there is no reduction in salary or allowances during that time.

Q. What is the average salary or annual income?

A. In addition to a base salary from JPY 252,800 per month, determined with consideration of experience, ability and achievements, overtime, holiday work and late-night work allowances are paid separately and calculated by the minute.

There are also bonuses twice a year in June and December, a housing allowance of JPY 10,000-30,000, and business trip per diems. For reference, bonuses paid in FY2024 totaled 4.0 months of base salary (2.0 months in June and 2.0 months in December).

Q. Do I need English skills?

A. We expect visitors from overseas, so language ability such as English or Chinese is welcome, but it is not required. Commentary inside the museum is prepared in several languages including Japanese, English and Chinese, and we support language learning after you join.

Q. I currently live far away. Can I still apply, and is relocation supported?

A. We actively welcome applications from people living outside the Tokyo area. You will need to live within commuting distance of "Ukiyoe Immersive Art Museum GINZA" after being hired, but the company provides generous support for the cost of moving.

If relocation is required on joining, a relocation allowance of JPY 200,000 is provided. It applies to both new graduate and mid-career hires, including foreign nationals relocating to Japan from overseas; it is free to use as you wish with no receipts required, and can be put straight toward moving costs, deposits and key money, or furniture and appliances. It is paid in principle in the month you join.

In addition, if you newly need to rent a home on joining, a monthly housing allowance of JPY 10,000-30,000 is paid depending on your residential area, and we help with your search by suggesting recommended areas and properties and introducing real estate agents. We support both the cost and the paperwork of starting a new life in Tokyo, so please apply with confidence. For selection, candidates living outside the Kanto, Tokai and Kansai regions can take the first interview online, and travel and accommodation costs for the work experience and final interview are covered by the company.

Q. I have none of the preferred skills or qualifications. Can I still apply?

A. The preferred skills and qualifications are for reference only and are not required.

We place more weight on personal qualities: hospitality and communication skills that give visitors both reassurance and excitement, the autonomy, initiative and sense of responsibility to protect quality and safety on site, and the cooperativeness and proactive attitude needed to run the facility as a team.

No experience is required for an interest in projection mapping, immersive art museums or immersive shows either, so please apply with confidence.

Q. I currently work at another company. Can the selection schedule be adjusted?

A. Yes. If you are currently employed elsewhere, we will adjust the selection schedule, for example by holding interviews on your days off.

Q. I currently live overseas. Are the interview and work experience mandatory?

A. Interviews are in principle held at our Tokyo Office or Nagoya Head Office, but candidates living outside the Kanto, Tokai and Kansai regions or outside Japan can be interviewed online. If it is difficult for you to take part in the work experience, we will assess you through an assignment submitted on a computer or similar instead, and we will adjust the selection schedule with you. Foreign nationals living overseas who relocate to Japan to join us are also eligible for the relocation allowance (JPY 200,000).

Q. I cannot apply during this recruitment period. Will there be future openings?

A. If this recruitment fills the planned number of Manager positions, there are no immediate plans for additional recruitment. However, additional recruitment may take place in the near future if the planned number is not reached, or if a vacancy arises.

If you would like to work as a Manager in the future, please apply now and note this in the personal requests section. If you meet our hiring standards through the selection process, we may put your offer on hold and give you priority when a vacancy arises.

Q. Can I apply for more than one position? Can I change position after joining?

A. You may apply for more than one position; please note this in the personal requests section.

After joining, you may also change to another position, taking into account your wishes and aptitude.