"Ukiyoe Immersive Art Museum GINZA" Presenter

Opening in spring 2027 in Ginza, Tokyo, the "Ukiyoe Immersive Art Museum GINZA" is the first permanent venue and the culmination of the "Ukiyoe Immersive Art Exhibition", an immersive art exhibition that has drawn a cumulative audience of more than 500,000 people across nine cities in Japan and overseas. Built on more than 300 works by world-renowned ukiyo-e masters including Katsushika Hokusai, Utagawa Kuniyoshi, Utagawa Hiroshige, Kitagawa Utamaro, Toshusai Sharaku and Utagawa Kunisada, it is an immersive digital art museum where a new kind of digital art, created with cutting-edge 3DCG animation and projection mapping, can be experienced across eight themed three-dimensional projection spaces.

Official website: https://www.ukiyoeimmersiveart.com/ginza

About "Ukiyoe Immersive Art Museum GINZA"

• Name: Ukiyoe Immersive Art Museum GINZA

• Opening: Spring 2027 (planned). Details to be announced.

• Location: Inside a commercial facility in Ginza, Chuo-ku, Tokyo. Details to be announced.

• Opening hours: 10:00-20:00, last admission 19:00 (planned)

• Closing days: In accordance with the closing days of the facility

• Planning and production / supervision: HITOHATA, TV Aichi (ukiyo-e and Edo culture supervision: Masumi Horiguchi)

Position Summary

• Employment type: PROJECT MEMBER (Contract Staff), no transfers

• Field: Museum

• Base: Tokyo Office

• Application deadline: Saturday, October 31, 2026

• Base salary: From JPY 252,800 per month (with additions for experience and skills), plus an overtime allowance for actual hours worked

Job Description

The Presenter role at "Ukiyoe Immersive Art Museum GINZA" combines work at the museum with work at the office. At the museum you welcome visitors, guide them and explain the artworks. At the office you mainly manage ASSOCIATE MEMBER (part-time) staff, while also taking on planner duties such as visitor outreach, public relations and sales management.

Museum-based work: Presenter

You will be involved from the pre-opening preparations through to daily operations, taking comprehensive responsibility for customer service, artwork commentary, safety management and staff management.

Mission: Take charge of the final line of the visitor experience, protecting the highest standard of emotional impact and safety on site. Convey the appeal of ukiyo-e and Edo culture to visitors from Japan and abroad, and evolve the experience through data analysis and improvement so that its value is maximized.

• Reception, ticket checking, guidance and customer service; patrolling the galleries and supporting visitors as they view the works

• Commentary and presentations on ukiyo-e, Edo culture and the video works (multilingual; English, Chinese and other languages can be learned after joining)

• Pre-opening preparation and opening duties, and post-closing settlement, sales reconciliation, cleaning and upkeep of the facility

• Exhibition changeover and maintenance carried out after closing, roughly once a month (changing the ukiyo-e on display, the interpretation and the content; dates are arranged in advance and a late-night work allowance is paid separately)

• Designing visitor flow, managing admission and congestion, safety management and emergency response

• Customer service, product guidance, sales and inventory management at the museum shop and gallery

• Hosting groups, school trips and inbound tours, and handling media coverage and official visits

• Appearing in photo and video shoots for publicity and recruitment communications, and in media appearances (including serving visitors and appearing in uniform or in kimono, yukata and other Japanese dress)

Office-based work: concurrent role at the Tokyo Office

During the pre-opening preparation period, and at times outside museum duty after opening, you will work at the Tokyo Office and concurrently take on planner duties.

Mission: Support the operational foundation of the museum through staff management and the management and analysis of business figures. Maximize visits from Japan and overseas by planning and running visitor outreach and PR initiatives, raising the value of the experience from both the front line and the office.

• Recruitment, shift creation, training and labor management of ASSOCIATE MEMBER (part-time) staff, and creation of work manuals

• Operational improvement based on the aggregation and analysis of visitor surveys and admission data; PR, advertising, website operation and social media operation

• Concurrent planner duties, including management of business figures such as visitor numbers and sales, planning and running visitor outreach and sales promotion, sales and liaison with groups, travel agencies and media, and product planning and purchasing management for the museum shop

Note: The Tokyo Office relocated on October 1, 2026 to Toho Hibiya Building 9F, 1-2-2 Yurakucho, Chiyoda-ku, Tokyo 100-0006.

Required Skills

• Hospitality that gives visitors both reassurance and excitement, and careful customer service and communication skills

• Autonomy, initiative and a sense of responsibility for protecting quality and safety on site

• Cooperativeness and a proactive attitude for operating the facility as a team

• Interest in projection mapping, immersive art museums and immersive shows (no experience required)

• Standard PC skills, AI skills and communication skills

Preferred Skills and Qualifications

All of the following are for reference only. No specific experience or qualification is required.

• Experience in customer service or operations at art museums, museums, theme parks or commercial facilities

• Experience in the hotel, bridal, travel or airline industries

• Language ability such as English or Chinese (any level)

• Knowledge of ukiyo-e, Japanese art, history and culture, or a curator qualification

• Knowledge or experience of kimono and yukata dressing and Japanese dress etiquette

• Experience in sales, cashier work or inventory management

• Experience managing part-time staff, including recruitment, shift management and training

• Experience in visitor outreach, PR, social media operation or event planning

Number of Openings

A small number of positions.

Application Requirements

• Aged 18 or over

• Able to work at "Ukiyoe Immersive Art Museum GINZA" (inside a commercial facility in Ginza, Chuo-ku, Tokyo). Your current place of residence does not matter and we welcome applications from Japan and overseas. If relocation is required on joining, a relocation allowance of JPY 200,000 is provided.

• Able to work at the Tokyo Office during office-based periods (relocated on October 1, 2026 to Toho Hibiya Building 9F, 1-2-2 Yurakucho, Chiyoda-ku, Tokyo)

• Able to work on a shift system that includes Saturdays, Sundays, public holidays and the year-end and New Year period. Start and finish times generally fall between 9:00 and 21:00, including pre-opening preparation and post-closing settlement and cleaning.

• Able to take part in the after-hours exhibition changeover and maintenance, roughly once a month

• Able to work in the uniform provided by the company. Depending on your position and on exhibitions, events or shoots, you may be asked to wear kimono, yukata or other Japanese dress.

• Because this role involves explaining and presenting the works to visitors, customer service and commentary are carried out with your expression, mouth and voice clearly conveyed. We ask for your understanding and cooperation in working without a mask, except when you are unwell, when hygiene requires it, or when the authorities request it.

• Willing to accept that photographs and video taken during work may be used for the publicity, advertising and recruitment communications of our company and related companies, including on websites, social media, brochures, advertising, and in media coverage and appearances

• Able to take part in training and work at the Tokyo Office, the Nagoya Head Office and event venues and facilities in Japan and overseas during the pre-opening preparation period, and able to travel domestically and internationally

• Able to work in Japanese (if Japanese is not your native language, JLPT N2-equivalent ability or above)

How to Apply

You can apply either through our entry form or by sending your resume by email. Please choose whichever is more convenient for you.

Applying through the entry form

The details you enter in the form serve as your resume, so there is no need to prepare one separately. You are also welcome to attach a photograph, a portfolio, or a resume file you already have.

Go to the entry form

Applying by email

Please send your resume (any format, 10MB or less) to the following address.

To: recruit@hitohata.jp (HITOHATA, INC. Recruiting)

Deadline: Saturday, October 31, 2026, 23:59

Applications are screened in the order in which documents are submitted. Recruitment may close before the deadline once a successful candidate has been decided.

Example items to include in your resume

• Full name (with reading), date of birth (and your age as of the date of writing), gender, photograph, current address

• Family home address (if you have a family home you can live in), and contact details (email address and mobile phone)

• Education, work history (if any), licenses (with date obtained), qualifications (with date obtained)

• Reason for applying, self-introduction, desired position, and any other personal requests (including circumstances requiring special consideration)

Please apply after agreeing to the HITOHATA, INC. Privacy Policy, which sets out our rules on the handling of personal information.

Selection Process

• Entry (submission of resume)

• Notification of document screening result (by email, within about three weeks of the deadline)

• Aptitude test (SPI3), for candidates who pass document screening

• Interview, held in person at our Tokyo Office or Nagoya Head Office, for candidates who pass document screening

• Work experience or assignment (for example, hands-on work at our office or an event venue, or an assignment completed and submitted on a computer), for candidates who pass the interview

• Final interview

• Job offer

Emails may fail to reach us because of size limits or spam filtering. If you have not heard from us more than three weeks after the deadline, please contact us via the inquiry form.

Interviews are in principle held in person at our Tokyo Office or Nagoya Head Office. Online interviews are available only to candidates living outside the Kanto, Tokai and Kansai regions or outside Japan.

Details of the work experience or assignment will be explained to you according to the role and your circumstances.

Interviews, work experience and assignments may be held more than once depending on your experience, skills and abilities.

Travel costs for the first interview are at your own expense. Travel and accommodation costs for the work experience and final interview are covered by the company.

It can take up to about three months from the closing date or your entry until the final offer or rejection is communicated.

Interviews and communications about selection results are generally conducted in Japanese, although interviews can be conducted partly in English.

Inquiries About This Position

Please email recruit@hitohata.jp. Making an inquiry will not affect your selection either favorably or unfavorably, so please feel free to get in touch with any questions.

Compensation and Benefits

Employment type

PROJECT MEMBER (Contract Staff), one-year contract. Contracts are renewed automatically with no limit on the number of renewals.

No transfers: your work location is limited to "Ukiyoe Immersive Art Museum GINZA" and the Tokyo Office.

A system exists for promotion to COMPANY MEMBER (Regular Staff).

Salary, bonuses and allowances

• Monthly salary from JPY 252,800 (Grade 3, Professional, or above; determined with consideration of experience, skills and achievements)

• [Estimated annual salary] From JPY 4.04 million. Calculated from base salary plus bonuses of 4.0 months (FY2024 actual). Housing allowance and overtime allowances are not included

• [Model annual salary] Approx. JPY 5.16 million (Grade 3, with 28 hours of overtime per month). Monthly pay JPY 341,260 (base salary 252,800 + housing allowance 30,000 + overtime allowances 58,460) x 12 months + bonuses of 4.0 months, JPY 1,011,200 + business-trip per diem JPY 50,000. Overtime allowances are estimated for 28 hours per month (12 hours overtime, 8 hours overtime at late night, 8 hours on non-statutory holidays)

• There is no fixed overtime allowance. Overtime, holiday work and late-night work allowances are paid in full, calculated by the minute, as required by law

• Incentive scheme: incentives based on individual and team results, such as winning proposal and competition projects or meeting visitor-number and sales targets, are paid together with the bonus

• Base salary: from JPY 252,800 per month

• Grade: from Grade 3 (Professional Grade)

• Base salary and grade are determined with consideration of experience, ability and achievements

• Bonuses twice a year (June and December)

• Base salary and grade review once a year (July)

• Housing allowance: JPY 10,000-30,000 depending on your residential area, paid where renting a property in your own name is recognized as necessary

• Commuting expenses covered in full

• Business trip per diem (tax exempt): JPY 2,500 per day, paid for overnight business trips or day trips of eight hours or more, on working days and holidays alike

• Relocation allowance of JPY 200,000 if relocation is required on joining. This applies to both new graduate and mid-career hires, including foreign nationals relocating to Japan from overseas; it is free to use as you wish with no receipts required, and is paid in principle in the month you join.

• Loan of a work PC you can take with you (a MacBook in principle)

• Loan of a full uniform, with cleaning costs covered by the company. Kimono, yukata and other Japanese dress worn at exhibitions and events is also provided by the company.

Working hours, holidays and leave

Museum-based work. A flextime system with no core time applies, with shift work in line with the facility's opening hours. Start and finish times generally fall between 9:00 and 21:00, for example an early shift starting at 9:00 or a late shift finishing at 21:00 (one hour break, eight actual working hours). This includes pre-opening preparation and post-closing settlement, sales reconciliation and cleaning. Roughly once a month, an exhibition changeover and maintenance may be carried out after closing (a late-night work allowance is paid separately).

Office-based work. 10:00-19:00 (one hour break, eight actual working hours), with a flextime system available.

• Museum-based work: approximately two days off per week according to the shift roster, on a rotating basis including Saturdays, Sundays and public holidays

• Office-based work: Saturdays, Sundays, public holidays and the year-end and New Year period (December 29 to January 3) in principle

• 123 days off per year in total across museum and office work

• Annual paid leave: 10 days granted in the first year, six months after joining, increasing by one to two days each subsequent year up to a maximum of 20 days per year

• Leave can be taken as full days, half days or by the hour

• Special leave: three days granted in the first year only, separate from annual paid leave, three months after joining

• Refresh leave: after five years of service, 10 consecutive days of paid leave separate from annual paid leave, granted at the start of the business year and available within that year, and granted again every five years thereafter

• Other leave systems, including maternity leave, childcare leave, family care leave and leave to care for sick children

Probation period

Three months. There is no reduction in salary or allowances during the probation period.

Primary work location

Museum-based work: "Ukiyoe Immersive Art Museum GINZA", inside a commercial facility in Ginza, Chuo-ku, Tokyo

Office-based work: Tokyo Office, Toho Hibiya Building 9F, 1-2-2 Yurakucho, Chiyoda-ku, Tokyo 100-0006 (relocated on October 1, 2026). During the pre-opening preparation period you will train and work at the Tokyo Office and the Nagoya Head Office, and at event venues and permanent facilities in Japan and overseas.

There are no transfers. Your work location is limited to "Ukiyoe Immersive Art Museum GINZA" and the Tokyo Office (excluding training and business trips).

If you are promoted to COMPANY MEMBER (Regular Staff) through the promotion system, there is a possibility of future relocation, secondment or change of role within Japan.

Other benefits

• Full social insurance: employment insurance, workers' accident compensation insurance, health insurance, employees' pension insurance and nursing care insurance

• Regular health check-up once a year, with optional examination items designated by the company also covered by the company. Optional examinations you request yourself, including women's health screening (breast and cervical cancer screening), full medical check-ups and brain check-ups, are also covered by the company where approved

• Skill development support: books, training, study groups and conference fees, qualification costs and admission to relevant works are subsidized up to JPY 200,000 per person per year (where approved by the company)

• Family support: marriage gift of JPY 50,000; childbirth gift of JPY 50,000 per child; child allowance of JPY 15,000 per month per child, until the end of the fiscal year in which the child turns 18, regardless of dependent status

• Influenza vaccination at the company's expense, on request

• Outside activities such as lectures, writing and presenting your own work are permitted where approved by the company

• Access to the staff cafeteria when working at the museum

• Further benefit programs are being introduced progressively

Training programs

A range of required and optional programs is available, including business etiquette training, logical thinking training, mentor training, communication training, time management training and leadership training.

Q&A

Q. When would I start?

A. Because we are preparing for the opening in spring 2027, we would like you to join as early as possible, but the start date can be adjusted to suit your current employment situation.

Q. What are the working arrangements?

A. You will work on a shift system in line with the opening hours of "Ukiyoe Immersive Art Museum GINZA" (planned as 10:00-20:00). A flextime system with no core time applies, and start and finish times are set generally between 9:00 and 21:00, covering everything from pre-opening preparation to post-closing settlement, sales reconciliation and cleaning (an early shift starts at 9:00 and a late shift finishes at 21:00; one hour break, eight actual working hours). Because the museum opens on Saturdays, Sundays, public holidays and over the year-end and New Year period, you will have approximately two days off per week according to the shift roster.

During office-based periods and the pre-opening preparation period, you will train and work at the Tokyo Office, the Nagoya Head Office and event venues and permanent facilities in Japan and overseas, on flextime based around 10:00-19:00 (one hour break, eight actual working hours).

Q. Is there a uniform? Are there rules on clothing and appearance?

A. You will wear the uniform provided by the company when working at the museum, and cleaning costs are covered by the company.

Depending on your position, on exhibitions and events held at the museum and on publicity shoots, you may also be asked to wear kimono, yukata or other Japanese dress. This is part of the presentation unique to a facility that conveys ukiyo-e and Edo culture. Japanese dress is provided by the company, so you do not need to prepare anything, and no experience of dressing in kimono is required.

This position also involves conveying the appeal of the works and of ukiyo-e directly to visitors. Because your expression, voice and eye contact greatly affect the quality of the experience, customer service and commentary inside the museum are carried out with your face clearly visible, and masks are not worn, except when you are unwell, when hygiene requires it, or where the authorities request it. We also set certain standards for hairstyle, hair color, nails and accessories from the perspective of the world of the works and of safety management.

Clothing for office-based work, the preparation period and business trips is essentially free (office casual), though a suit may be required for events and similar occasions.

Q. Will I appear in publicity photographs and video?

A. Yes. For the publicity of the museum and for recruitment communications, photographs and video of staff at work are taken and may be used on the websites and social media of our company and related companies, and in brochures, advertising, press releases and media coverage. The Presenter is the face of the facility, so please understand this point before applying.

We will let you know in advance about the schedule and content of shoots, including whether Japanese dress will be worn. Photographs and video are managed appropriately in accordance with the HITOHATA, INC. Privacy Policy.

Q. When and how are shifts decided?

A. Shifts are decided in principle during the preceding month, taking into account the operating schedule of the facility and the overall balance of work across the team. You can also request specific days off.

Q. Is there late-night work?

A. Regular shifts generally fall between 9:00 and 21:00 in line with the facility's opening hours. However, roughly once a month, an exhibition changeover and maintenance are carried out after closing.

Dates are arranged in advance and the shifts before and after are adjusted accordingly. Late-night work and overtime allowances are paid separately, calculated by the minute.

Q. Will I handle work other than customer service and artwork commentary?

A. Yes. In addition to customer service, guidance and artwork commentary inside the museum, one of your main responsibilities during office-based work is the recruitment, shift creation, training and labor management of ASSOCIATE MEMBER (part-time) staff.

You will also concurrently take on planner duties such as managing business figures including visitor numbers and sales, planning visitor outreach and PR initiatives, handling groups, travel agencies and media, and product planning and purchasing management for the museum shop. Being able to experience both front-line hospitality and the management of facility operations is a distinctive feature of this position.

Q. What about commuting expenses?

A. Commuting expenses are reimbursed in full at actual cost. Where business travel is involved, a business trip per diem of JPY 2,500 per day is paid separately.

Q. What is the employment type? Are there any transfers?

A. You will be hired as a PROJECT MEMBER (Contract Staff) on a one-year contract from your start date. Contracts are renewed automatically with no limit on the number of renewals.

The first three months from your start date are a probation period, but there is no reduction in salary or allowances during that time.

Salary, bonuses, allowances, holidays and benefits are the same as for COMPANY MEMBER (Regular Staff). Your work location is limited to "Ukiyoe Immersive Art Museum GINZA" and the Tokyo Office, and there are no transfers.

A system also exists for promotion to COMPANY MEMBER (Regular Staff), taking into account your wishes, performance and aptitude. If you become regular staff, there is a possibility of future relocation, secondment or change of role within Japan.

Q. What is the average salary or annual income?

A. In addition to a base salary from JPY 252,800 per month, determined with consideration of experience, ability and achievements, overtime, holiday work and late-night work allowances are paid separately and calculated by the minute.

There are also bonuses twice a year in June and December, a housing allowance of JPY 10,000-30,000, and business trip per diems. For reference, bonuses paid in FY2024 totaled 4.0 months of base salary (2.0 months in June and 2.0 months in December).

Q. Do I need English skills?

A. We expect visitors from overseas, so language ability such as English or Chinese is welcome, but it is not required. Commentary inside the museum is prepared in several languages including Japanese, English and Chinese, and we support language learning after you join.

Q. I currently live far away. Can I still apply, and is relocation supported?

A. We actively welcome applications from people living outside the Tokyo area. You will need to live within commuting distance of "Ukiyoe Immersive Art Museum GINZA" after being hired, but the company provides generous support for the cost of moving.

If relocation is required on joining, a relocation allowance of JPY 200,000 is provided. It applies to both new graduate and mid-career hires, including foreign nationals relocating to Japan from overseas; it is free to use as you wish with no receipts required, and can be put straight toward moving costs, deposits and key money, or furniture and appliances. It is paid in principle in the month you join.

In addition, if you newly need to rent a home on joining, a monthly housing allowance of JPY 10,000-30,000 is paid depending on your residential area, and we help with your search by suggesting recommended areas and properties and introducing real estate agents. We support both the cost and the paperwork of starting a new life in Tokyo, so please apply with confidence. For selection, candidates living outside the Kanto, Tokai and Kansai regions can take the first interview online, and travel and accommodation costs for the work experience and final interview are covered by the company.

Q. I have none of the preferred skills or qualifications. Can I still apply?

A. The preferred skills and qualifications are for reference only and are not required.

We place more weight on personal qualities: hospitality and communication skills that give visitors both reassurance and excitement, the autonomy, initiative and sense of responsibility to protect quality and safety on site, and the cooperativeness and proactive attitude needed to run the facility as a team.

No experience is required for an interest in projection mapping, immersive art museums or immersive shows either, so please apply with confidence.

Q. I currently work at another company. Can the selection schedule be adjusted?

A. Yes. If you are currently employed elsewhere, we will adjust the selection schedule, for example by holding interviews on your days off.

Q. I currently live overseas. Are the interview and work experience mandatory?

A. Interviews are in principle held at our Tokyo Office or Nagoya Head Office, but candidates living outside the Kanto, Tokai and Kansai regions or outside Japan can be interviewed online. If it is difficult for you to take part in the work experience, we will assess you through an assignment submitted on a computer or similar instead, and we will adjust the selection schedule with you. Foreign nationals living overseas who relocate to Japan to join us are also eligible for the relocation allowance (JPY 200,000).

Q. I am a foreign national living outside Japan. Will you support my visa (status of residence) application?

A. Yes. If we hire you as a PROJECT MEMBER (contract employee), we will support you in obtaining a status of residence that allows you to work in Japan. For applicants living outside Japan, the process is as follows.

1. Selection: After document screening, you can take your interviews online. All interviews are conducted in Japanese.

2. Offer and employment contract: After you accept our offer, we will sign an employment contract and ask you to submit the documents required for the application (such as a copy of your passport, an ID photo, your graduation certificate, your résumé, and proof of your Japanese ability).

3. Certificate of Eligibility (COE): We will apply for your COE at the Regional Immigration Services Bureau (there is no application fee). The review usually takes one to three months.

4. Receiving the COE: Once your COE is issued, we will send it to you by email.

5. Visa application: Apply for a visa at the Japanese embassy or consulate in your country or region, presenting your COE. With a COE, the visa review usually takes about five business days.

6. Entering Japan: Please enter Japan within three months of the date your COE was issued. At major airports, your residence card is issued when you enter Japan.

7. After arrival: Within 14 days of settling on your place of residence, register your address at your local municipal office. We will also help you find housing (recommended areas and properties, and introductions to real estate agents).

You can use the relocation allowance (JPY 200,000) for the costs of moving to Japan, such as your flight and the initial costs of renting a home. Please note that the status of residence is granted by the Immigration Services Agency of Japan after a review that considers factors such as how your education and work history relate to the job, so depending on your background and the position, it may not be granted. We will adjust your start date to the timing of the permission.

Q. I cannot apply during this recruitment period. Will there be future openings?

A. If this recruitment fills the planned number of Presenter positions, there are no immediate plans for additional recruitment. However, additional recruitment may take place in the near future if the planned number is not reached, or if a vacancy arises.

If you would like to work as a Presenter in the future, please apply now and note this in the personal requests section. If you meet our hiring standards through the selection process, we may put your offer on hold and give you priority when a vacancy arises.

Q. Can I apply for more than one position? Can I change position after joining?

A. You may apply for more than one position; please note this in the personal requests section.

After joining, you may also change to another position, taking into account your wishes and aptitude.

Q. How much Japanese do I need?

A. All work, from guiding visitors and explaining artworks to communication inside and outside the company and preparing documents, is done in Japanese. For applicants whose native language is not Japanese, we therefore require Japanese ability equivalent to N2 or above on the Japanese-Language Proficiency Test (JLPT): roughly, being able to read and understand newspaper articles and work documents and follow the main points of conversations at close to natural speed. All interviews are conducted in Japanese, and we assess your Japanese ability during them.

If you live outside Japan and need to obtain a status of residence, the immigration review may require proof of your Japanese ability, so please submit a document certifying that you have passed JLPT N2 or higher, or a score report showing 400 points or more on the BJT Business Japanese Proficiency Test. If you have not yet obtained one, please let us know when you plan to take the test (the JLPT is held every July and December, and only once a year in some cities outside Japan).

After joining, we ask you to keep studying with the goal of reaching N1-equivalent Japanese: understanding logically complex writing and specialized content, and natural-speed conversation in a wide range of situations. This is because many tasks, such as explaining artworks to visitors, guiding them and writing descriptions, require more advanced Japanese.